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FAQ

Frequently Asked Questions

Question About Linkify Category:
01. General

Each card has a physical Smart Card with a wireless chip that transmits your digital profile to receivers' phones via NFC. You can tap or hover the card near the receiver's phone to open up your profile. Older phones without NFC can scan the QR code on the card with their camera to view the profile. You can also share your profile virtually as an URL, digital QR Code, within your email signature, or virtual background during e-meetings.

Compared to paper business cards, Linkify:
  1. 100% contactless - share via NFC or QR code
  2. Reusable - Provides long-term cost savings
  3. Shareable digitally - via email, message, QR code
  4. Sustainable and recyclable - reduce paper waste
  5. Digitally updated at any time - no more reprints
  6. Fully customizable profile - make it yours!

  1. Contact details - number, email, whatsapp, telegram etc.
  2. Certificates - work experience, educational qualifications, etc.
  3. Social Networks - LinkedIn, Instagram, Facebook, etc.
  4. Links - payment links, websites, blogs, etc.
  5. Files - sales decks, menus, resumes, etc.
  6. Visual assets - image galleries, banners, GIFs, etc.

You will receive setup instructions with your Linkify. We have a guided onboarding to help you get set up.
The process is very simple and intuitive, similar to setting up social media accounts.

Yes! Once you receive your Linkify, you can set it up in less than 10 minutes (really!).
Once your initial profile is set up, you can always log in to the Profile Editor from here to edit your information. Changes are applied immediately.

We take your data security seriously by encrypting and protecting our servers. We also encrypt all incoming and outgoing traffic for added protection. You have complete control over the information you see on our platform and we never ask for confidential information. You can choose which fields to display and only you can change them.

Yes, Linkify is compatible with all modern smartphones. There are two main ways to share.
  • Tap - This feature works explicitly on NFC-enabled devices. Click here for a list of NFC-enabled devices.
    If your device isn't on the list, it may not be on the list. A quick Google search will tell you if your device supports NFC functionality.
  • Scan - If your device doesn't have NFC or you want to share via QR code, each card has its own dynamic QR code, tapping which opens the same user profile.

No App Required. Digital profiles and profile editing are handled entirely through the device's web browser. You and the recipient don't need an app to share and receive.

Each card has its own profile QR code that opens the same digital profile you enter. QR codes serve as an additional sharing method in addition to NFC sharing.
02. Shipping

Once your order has been confirmed, the estimated lead time for production and delivery are as follows:

Indonesia:
Domestic shipping: 5-7 working days

Worldwide:
International shipping: 10-20 working days

We are currently shipping to the following countries:

Indonesia, Malaysia, Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Singapore, Ireland, Italy, Japan, Macao, Netherlands, New Zealand, Norway, Philippines, Portugal, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Taiwan, Thailand, Turkey and Vietnam

If your country is not listed above, please write to us via email: order@linkify.id

Yes we are, for Domestic Customer please check our online shop, there are free shipping vouchers

for International Customer we provide complimentary international shipping for purchases above $150
03. Payment

Yes, we extend additional bulk order rates for companies looking to upgrade their teams outdated business cards to Smart Digital Name Cards. Please write to us via email for more information: order@linkify.id

You may also refer to the "Bulk Order" tab within the FAQ section for more information.

No, we do not accept cash options.
04. Bulk Order

Yes, we do provide bulk order options for companies looking to equip their team with Smart Digital Name Cards. Reach out to our email at order@linkify.id to enquire more.

We extend corporate rates for bulk orders. Reach out to us via the contact form for a quotation.

Write in to us via our contact form with your requirements, and our sales representative will attend to you shortly.

We provide fully-customisable design options for your company or team. Reach out to us at order@linkify.id to enquire more.
Question Privacy & Policy Category:
01. General

Linkify's Privacy Policy outlines how we collect, use, and protect your personal information when you use our digital business card service.

We collect personal information such as name, email address, phone number, and job title when you sign up for Linkify's digital business card service.

We use your personal information to create and manage your digital business card account, provide customer support, and communicate with you about our services.

Yes, we take the security of your personal information seriously and implement measures to protect it from unauthorized access, disclosure, or misuse.

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website or servicing you.

Yes, Linkify is committed to complying with applicable data protection regulations in Indonesia and ensuring the privacy and security of your personal information.